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Shipping

What Shipping Methods Are Available?

All of our delta baby mattresses are shipped via Australia Post, you have the option to select standard or express shipping at checkout.

Do You Ship Internationally?

Unfortunately not at this stage.

How Long Will It Take To Get My Package?

You’ll receive an email when your package is on its way. Generally you should receive your mattress within 2-5 business days for metro areas.

Payment

What Payment Methods Are Accepted?

We accept all major credit cards as well as PayPal and bank transfers. Select your option when completing the online order process.

Is Buying On-Line Safe?

Yes! We only use authorised payment gateways that are safe and secure. You can also pay via PayPal for added peace of mind.

Orders & Returns

How do I place an Order?

Please visit our shop page and add your items to cart. You will then be taken through the online payment process to place your order.

How Can I Cancel Or Change My Order?

Please email us at hello@deltababy.com.au if you have any issues with your order or if you wish to cancel an order. Please note once an order has begun the manufacturing process we cannot provide any refunds or returns as our mattresses are all made to order.

Do I need an account to place an order?

Not at all! You can checkout as a guest.

How Do I Track My Order?

You will receive an email with your order tracking information so you can excitedly await your delta baby mattress!

How Can I Return a Product?

As our products are all made to order we cannot offer any returns or refunds for change of mind purchases. However if there is a fault with your product please contact us immediately at hello@deltababy.com.au and we will happily assist you.

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